Abstract:
This paper examines the specific features of employee motivation in service sector companies under modern conditions. The study highlights the critical role of human factors due to the direct interaction between employees and customers and the inseparability of service production and consumption. Based on both theoretical analysis and empirical research conducted in a service enterprise, a gap between managerial perception and employee expectations is identified. Practical recommendations for improving motivation systems in service companies are also provided. CZU: 005.583.1:005.96:338.46; JEL: M520, J330
Description:
CEVDARI, Serghei. Features of Employee Motivation in Service Sector Companies in Modern Conditions = Oсобенности мотивации персонала компаний сферы услуг в современных условиях. Online. Coord. șt.: Irina DOROGAIA. In: Simpozionul Ştiinţific cu participare internaţională al Tinerilor Cercetători. Ediţia a 24-a, 24-25 aprilie 2026, Chişinău. Lucrări ştiinţifice. Chişinău: SEP ASEM, 2026, vol. 1, pp. 145-148. ISBN 978-9975-182-42-3 (PDF). Disponibil: https://doi.org/10.53486/sstc2026.v1.33
