Smart Public Administration: Digital Innovation Scenarios in the Era of Artificial Intelligence

Abstract

The accelerated technological transformations of recent decades have led to a profound redefinition of contemporary public administration. This article analyzes the structural transformations generated by artificial intelligence (AI) in the field of public administration, proposing a mapping of digital innovation scenarios applicable in the context of administrations in Central and Eastern Europe. Based on a mixed methodology - comparative analysis of specialized literature, international case studies, and the construction of prospective scenarios - the study identifies four main directions of transformation: the automation of public services, data-driven governance, citizens’ digital participation, and the cybersecurity of critical infrastructures. The conclusions highlight the need for an adapted legislative framework, investments in institutional capacity, and an ethical, citizen-centered approach in the implementation of AI solutions in the public sector. Through an interdisciplinary approach, the article proposes a reflection on the future of public administration in the context of global digital transformations. UDC: 004.8:[35.07:338.465](4-15+4-191.2); JEL: H83, O33, O38