Semnificația și rolul calității în businessul hotelier

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DC Field	Value	Language
dc.contributor.author	Bulican, Adrian	-
dc.contributor.author	Turcov, Elena	-
dc.date.accessioned	2022-01-14T09:02:30Z	-
dc.date.available	2022-01-14T09:02:30Z	-
dc.date.issued	2021-11	-
dc.identifier.isbn	978-9975-155-58-8	-
dc.identifier.uri	https://irek.ase.md:443/xmlui/handle/123456789/1841	-
dc.description	BULICAN, Adrian, TURCOV, Elena. Semnificația și rolul calității în businessul hotelier = The significance and role of quality in the hotel business. In: Sustenabilitatea: îmbunătățirea produselor destinate consumatorilor și planetei [online]: simp. șt.-practic dedicat Zilei mondiale a calităţii, ed. a 7-a, 11 noiembrie 2021. Chişinău: ASEM, 2021, pp. 151-154. e-ISBN 978-9975-155-58-8.	en_US
dc.description.abstract	Although there is no single definition for the term "quality", several answers compete to delimit this notion which is not vague, but vast. From a business point of view, quality has a cost, but it is profitable in terms of image and turnover. Lack of quality leads to increased costs, customer dissatisfaction and decreased turnover.	en_US
dc.language.iso	other	en_US
dc.publisher	ASEM	en_US
dc.subject	hospital industry	en_US
dc.subject	quality	en_US
dc.subject	perceived quality	en_US
dc.subject	customer satisfaction	en_US
dc.title	Semnificația și rolul calității în businessul hotelier	en_US
dc.title.alternative	The significance and role of quality in the hotel business	en_US
dc.type	Article	en_US
Appears in Collections:	2.Articole

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