Transforming the Financial System towards Sustainability by Integrating Advanced Information Technologies

Abstract

The article addresses the issue of integrating advanced information technologies at the level of financial institutions, arguing the importance of these technologies for sustainable development. The research results result from the application of a complex methodology, the authors applying the method of synthesis, abstraction, induction and deduction. At the same time, an important place in the applied methodology belongs to the expert method. The main conclusion derived from the research conducted within this publication is that the advanced information technologies evaluated by the authors (digital experience platforms for banks, blockchain, chatbots and artificial intelligence, robotic process automation) are important for ensuring the sustainability of the financial system in the Republic of Moldova, although in different proportions. At the same time, the technologies with the greatest potential to contribute to the consolidation of the financial system in accordance with the needs of sustainable development are digital experience platforms for banks and blockchain technology. UDC: 336.71:004.78(478); JEL: G2, M15, Q5