Evaluation of Operational Stability in Modern Logistics: The Synergistic Impact of Transport Companies and the Customs Regime

Abstract

Maintaining operational stability in logistics is of utmost importance in the context of increasingly complex global supply chains. This study assesses the operational stability of modern logistics systems, focusing on the synergistic effects created by the interaction between transport companies and customs authorities. The author uses a combination of quantitative analysis of operational performance data and qualitative insights from new practices to improve customs logistics synergy. The paper studies the link between logistics companies' performance and the efficiency of customs procedures. This analysis examines the extent to which the synergy between transparency and digitalization of the Customs Service and the private sector contributes to a more significant increase in efficiency, beyond their individual positive effects. Conversely, inefficiencies in one area are significantly increased when combined with bottlenecks in another, resulting in increased operational instability, costs, and reduced supply chain flexibility. Key factors driving this coordination include coordinated planning, information exchange protocols, and mutual understanding of operational constraints between transport companies and customs authorities. The more closely the operational processes directly related to logistics are aligned with customs management, the more efficient global trade will be conducted. This study contributes to the literature related to logistics and supply chain management by empirically examining the effects of coordination on the operational efficiency of transport companies and customs regimes. JEL: O33, F13, C43.