This paper analyzes the strategic role of Customer Relationship Management (CRM) systems in enhancing business performance. The aim is to show how CRM supports customer loyalty, automates processes, and improves decision-making. ...

This paper investigates how antifragility strategies can be developed and applied within the cosmetics industry to turn volatility into a driver of growth. The aim is to provide a structured antifragility model for firms ...

The study is based on tracking the evolution of the notion of creative industries from its appearance so far and the connection with other industries, such as cultural and digital. Continuous research with the exposure of ...

In a context marked by increasing pressures on public administration, this research analyzes the strengthening of personnel policies as a strategic premise for increasing job satisfaction in public institutions in the ...

This article investigates how managerial innovation contributes to the development of sustainable entrepreneurial skills in secondary education, with a focus on practices from Romania and the Republic of Moldova. The primary ...

This study investigates how psychosomatic resilience and innovative practices can increase organizational commitment in dynamic business contexts. Amid economic downturns, technological disruptions, and workforce challenges, ...

Since water is one of the key resources that humans need, dozens of global organizations around the world are studying the impact of climate on it. It has been determined that due to a significant increase in population, ...

Small and medium-sized cities, regardless of their demographic size or their area of influence, have different territorial relationships that ensure their existence and that can define their area of urban influence. Any ...

The outbreak of Russia’s Special Military Operation in Ukraine in 2022 has resulted in a significant refugee crisis, with millions of Ukrainians fleeing the conflict and seeking refuge in neighbouring countries, including ...

The European Union aims through the European Green Deal (EGD) to achieve climate neutrality by 2050 and become the champion of the global fight against climate change. The latest objectives of the new strategy to transform ...