The particularities of the facility management in the provision of services. Summary of the doctoral thesis in economics.

Abstract

CONCEPTUAL MARKINGS OF THE RESEARCH. The actuality and the importance of the research topic. Facilities management is an essential component in the functioning of contemporary organizations, having a significant impact on how they operate and achieve their goals. The main reasons that underline the importance of studying this field are: Operational efficiency, Quality of services, Health and safety, Saving resources, Planning and design, Technology and innovation, Compliance with regulations, Career development, Increasing competitiveness. Facilities management involves the analysis, documentation and optimization of all significant processes, from the point of view of costs, that occur in different real estate objects, taking into account the jobs and the interests of the building owner. At the same time, we are talking not so much about reducing costs in the short term, but about developing premises for reducing costs in future periods. Thus, facilities management can be interpreted as a strategic concept for the organization, management and efficient use of all material resources inside and outside the building. Overall, the study of facilities management is essential to ensure an efficient production process, quality services and a safe and comfortable working environment, having a significant impact on the success and sustainability of organizations. Facilities management, which integrates the fields of real estate development, construction and services, is however viewed by researchers as evolving in tandem with sustainable development management. In today's context, the link between facility management and sustainability is more important, as concern for environmental impact and social responsibility become increasingly relevant. sustainable facilities management aims to use resources responsibly, reduce the ecological footprint and create a healthy and sustainable environment for employees, customers and the community.