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Managementul calităţii totale-factor de sporire a performanţelor

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dc.contributor.author Cernavca, Olesea
dc.date.accessioned 2018-06-15T10:33:09Z
dc.date.available 2018-06-15T10:33:09Z
dc.date.issued 2017-09
dc.identifier.uri http://hdl.handle.net/123456789/477
dc.description Publicat in: Conferinţa Ştiinţifică Internaţională "Competitivitatea şi inovarea în economia cunoaşterii", 22-23 septembrie 2017. - Chișinău, 2017. - Vol.1. - P. 137-140. - Bibliogr.: p. 140 (8 tit.). E-ISBN 978-9975-75-893-2. en_US
dc.description.abstract Total Quality Management (TQM) is a management philosophy that guides the client to all the company's activities in order to obtain long-term benefits. TQM ensures that customer requirements are met at minimal cost, with the involvement of the entire staff of the enterprise. In achieving total quality, all departments and all employees of the firm are of equal importance. Performance in an enterprise is only achieved thanks to TQM. High performance work improves customer satisfaction and other stakeholders' performance and performance. Performance is related to the results of processes, products and services that allow evaluations and relative comparisons of goals, standards, past performance, and other businesses. JEL CLASSIFICATION: M11, M12, N00 en_US
dc.language.iso other en_US
dc.publisher ASEM en_US
dc.subject TQM en_US
dc.subject performance en_US
dc.subject quality en_US
dc.subject requirements en_US
dc.subject criteria en_US
dc.subject indicators en_US
dc.subject work en_US
dc.title Managementul calităţii totale-factor de sporire a performanţelor en_US
dc.type Article en_US


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